Positive Reviews
positive:
Great location
Although this hotel won't place you steps from the beach, guests are typically positive about its location. There are several shopping and dining options within a mile or so of the property. Plus big-ticket attractions such as Disneyland are no more than 15 to 20 minutes away in a car.
positive:
Pleasing rooms
Guests are highly complimentary about the standard of the rooms at the Best Western Regency Inn. You can expect to enjoy high levels of comfort and cleanliness. Plus, the promised amenities are all present and in good working order.
positive:
Ticks a lot of boxes
Aside from the location and impressive rooms, this hotel has a lot going for it. Expect an excellent array of on-site facilities, friendly customer service, and an enjoyable breakfast - and all this for what many guests deem a reasonable rate.
Negative Reviews
negative:
Some rooms are a little noisy
Not all guests at this hotel were subjected to noise but some guests comment that they were able to hear traffic. Also, try to avoid getting a room near the "equipment base" - otherwise you will be able to hear other guests accessing the laundry, a public restroom, and ice/vending machines.
negative:
Some smoking smells
With no designated smoking area at this property, guests just stand outside of their rooms to smoke (ignoring the non-smoking signs). Unfortunately, this means that some guests were bothered by the smell of smoke pretty much wherever they went.
negative:
Infrequent complaints
Reviews of this hotel are generally quite positive. The odd complaint crops up, but these are typically about things that other guests are happy with - for example, the distance to the beach and the choice of food at breakfast. Nothing too serious is reported.