Positive Reviews
positive:
Near a casino and other attractions
Many of the guests who stayed here chose this hotel because of its close proximity to the WinStar Casino. Moreover, the hotel offers a free 24-hour shuttle service for guests who wants to go to the said attraction. There are other interesting places to visit when you stay here as well, such as the WinStar Golf Course and Lake Murray.
positive:
Strategic location- easy access to Interstate 35
Best Western Red River Inn & Suites has easy access to the Interstate 35, which is great for guests who want to hit the highway as soon as possible. There are plenty of free parking spaces the vehicle too. Moreover, guests are surprised by how quiet the establishment is despite being near the road.
positive:
Great value for money!
With all the perks offered by this hotel, guests realize that choosing this property offers great value for money. Aside from generally clean rooms and amenities, guests are also provided with a free self-parking, free breakfast, and free area shuttle. Internet access is also complimentary.
Negative Reviews
negative:
Loud air-conditioning units
If not for the loud air conditioning units in some rooms, the hotel would be perfect in terms of noise control and room soundproofing according to guests. When the AC in your room is detracting, call the front desk and have them send a maintenance staff.
negative:
Poor beds that need replacement
Some of the rooms have beds that are already sagging in the middle and needs to be replaced. Furthermore, guests added that some have no clean duvet or linens.
negative:
Slow check-in procedure
A number of guests noted that checking-in can be slow at times. This is because of the influx of the guests that have arrived and there is only one staff at the desk counter.