Hotel Best Western Premier Richmond City Gateway (Richmond, USA)

Many guests like the onsite bar and comment that the bartenders are friendly. Others note that there is an extensive cocktail list available, and add that the prices for drinks are reasonable.

Most guests appreciate the free Wi-Fi in rooms, and say that the signal is reliable and does not disconnect. Others mention that the Internet connection in the common areas is steady, and report that the front desk clerks provide guests with the password for Wi-Fi upon arrival.

Many guests like that the hotel is located right off interstate 95, and add that the major shopping areas are just a short drive away. Others state that a few fast food restaurants can be found in the neighborhood, and say that a gas station is easily reachable.

Several guests report that the front desk is understaffed, and are quick to add that the check in is slow. Others comment that the service in the restaurant is slow, and note that guests usually wait long between starters and the main course.

Some guests say that the carpets in rooms are stained, and add that the pillows are lumpy and the beds are uncomfortable. Others mention that the bathrooms are small and often there is no hot water in the shower.

Several guests feel that the buffet breakfast is a bit average and there is not much to choose from. Others comment that sometimes there is no fresh coffee available in the lobby.