Positive Reviews
positive:
Beautiful views await you
The views of the stunning river or the gorgeous garden will surely take your breath away. You are entitled to majestic sights while you sip a cup of delicious coffee or tea in the morning. In addition, booking rooms on the third floor is worth it because of the Detroit skyline views.
positive:
Hotel's location is ideal for sightseeing
Waterfront Hotel - Downtown Windsor enjoys one of the most privileged locations in Windsor. It is just a stone's throw away from the gallery, luxurious restaurants, shopping areas, vibrant bars, and casino. In addition, you shouldn't miss the cultural presentations and live music shows held near the hotel.
positive:
Consistent and wonderful customer service
The wonderful staff gives you the same treatment from the moment you walk in to the moment you leave. Each employee never fails to greet or smile at you each time you see them. Moreover, they have the initiative to provide your needs such as extra toiletries.
Negative Reviews
negative:
Issues with parking
The establishment does not have its own parking area but there is one located across the street. This means you have to pay extra. However, it is worth since your cars are extremely secure. Furthermore, if you have any difficulties in transferring your bags, the staff is always ready to help.
negative:
Corridors have minor issues
The carpets on the corridors and stairs smell musty and are a bit dirty. However, they still look fine. Moreover, this is just a minor issue and cannot interfere with the comfort provided by the hotel.
negative:
Some air conditioners are noisy
Some air conditioners emit noises. This can be a bit bothersome if you are a light sleeper. Thus, you are advised to use earplugs and inform the staff about it so a technician can be sent to your room.