Positive Reviews
positive:
Spacious rooms and bathrooms
Unlike other budget hotel, rooms here are spacious according to guests. Whether you are staying alone or with your family, there is an accommodation that can fit your needs. Bathrooms are spacious as well. Do check the double-queen guestrooms in this hotel, as many guests expressed their approvals over the said room.
positive:
Great for travelers passing through Texarkana
Guests who are just passing through the city, and only needs a place to rest or spend the night expressed that this hotel was perfect for them. It has easy access to the highway, and other key attractions such as Four States Fairgrounds, Texas A & M University, and St. Michaels Hospital are within close distance from the hotel.
positive:
Fully-functional exercise room!
Best Western Plus Texarkana Inn & Suites has an on-site fitness room. Despite being small, guests are still able to enjoy the facility as it is well-equipped and maintained regularly. There are many weights for you to take advantage of, as well as cardio machines, bikes, treadmills, elliptical and more.
Negative Reviews
negative:
Unreliable cleaning service
Some guests noted that when they entered the room for the first time, they found strands of hair in the bed and shower floor, while others found dust on the appliances. When this happens to you, do not hesitate to have a housekeeper to clean your room again.
negative:
Towel problems can be encountered
Towels in the room aren’t replaced regularly according to guests. Moreover, towels in the swimming pool are also limited, and you might have to request a pool staff to have one.
negative:
Thin walls allow noise to enter
Some of the guests complained about the noise made by other guests from the neighboring rooms. This problem is due to the rooms’ ineffective soundproofing, as the walls cannot block the outside noise.