Hotel Best Western Plus Oak Mountain Inn (Pelham, USA)

A number of guests noted the hotel's proximity to the highway, which helped them to either continue their journey or to explore the region with ease. Guests also made comment on the general value for money provided by this convenience as it meant they did not have to drive long distances to find a hotel.

A number of guest reviewers made mention of the comfy rooms at this hotel with a number of people noting that whilst it was at the top end of their budget, they felt that it was well worth it.

Previous visitors to the hotel highlighted their satisfaction with the friendly and professional staff. Many guest reviews noted their appreciation regarding the quick and polite service.

Some guest reviewers commented that the hotel needs a little updating. Some guests mentioned that they also thought that the hotel could invest in a little more sound-proofing between rooms to make guests more comfortable. Additionally, some guests felt, as non-smokers, that the smoke stains from long-time smoking policies permeates throughout the hotel.

Some guests mentioned in their reviews that they had some minor trouble with the use of some amenities during their stay, including small but frustrating things like no batteries in the TV remote, air-conditioning being too noisy and some cleanliness issues.

Notwithstanding that a number of guests were pleasantly surprised to find a pet-friendly hotel so close to the highway, some guests expressed their frustration at the additional costs they incurred as a result of deciding to holiday with their furry friends.