Positive Reviews
positive:
The staff is great
The friendly, knowledgeable staff welcomes you at check in and is there for you during the duration of your stay. They're happy to accommodate most any request and can easily point you in the direction of local places to dine, drink and shop as well popular tourist attractions.
positive:
Location, location, location
Best Western Inn at Williams is in a quiet location yet easy to reach via I 40 and Route 66. Close to the Grand Canyon Railway, it's easy for you to hop aboard the train that takes you to the South rim of the Grand Canyon. You're within walking distance of restaurants and bars, and there is a restaurant on property which features live entertainment, making it easy to have a night on the town without leaving your hotel.
positive:
The rooms are clean
The guest rooms and bathrooms are clean. Comfortable beds made up with soft linens and plenty of towels make for a relaxing stay and all the rooms boast voews of the forest or mountains.
Negative Reviews
negative:
The walls are thin
The walls and ceilings at Best Western Inn at Williams are quite thin and this means you can hear the goings on in the room next door and the sound of footsteps above your head, which can make for a noisy stay.
negative:
The guest rooms need an update
The guest rooms are beginning to show their age and could use a fresh coat of paint and new carpeting. In addition, the bathroom fixtures are also in need of replacement.
negative:
There are no elevators
This hotel doesn't have an elevator which could be problematic if you have low mobility or are traveling with lots of luggage or small children in tow.