Hotel Best Western Plus Fort Wayne Inn & Suites North (Fort Wayne, USA)

The warm welcome from the staff at the front desk immediately puts guests at ease, and many have reported exceptional service, like early check-ins and free upgrades, so you should feel like you're getting the VIP treatment here. It's service with a smile, 24 hours a day.

Guests rate the quality of the breakfast - with plentiful hot dishes like sausages, eggs and biscuits and gravy in addition to the standard cereals and muffins, you can feast like a king each morning. It's definitely a cut above the average free breakfast.

The rooms are well-maintained and very clean, according to guests, so you can just check in and relax. You should find the overall environment a very pleasant one, with daily housekeeping which is more than just a cursory sweep over.

Numerous guests found that the pool area was overheated, and that the pool itself had too much chlorine in, so you may not find it the most enjoyable swimming experience. The spa tub doesn't brim with bubbles either - guests say that the jets need replacing.

Some guests have reported issues with the water pressure and temperature of the showers. You may have to wait a while for the water to warm up to a decent level, or you might not get a very powerful shower, particularly at peak times.

This Best Western could probably do with introducing a pillow menu, since not all guests have found the standard pillows very comfortable. If you prefer a firm pillow to rest your head on, you might find these ones a bit too soft for your liking.