Hotel Best Western Plus Chena River Lodge (Fairbanks, USA)

Restaurants, shopping areas and the Palace Theater are a short distance away from the hotel. Within an eight-minute drive you can also reach Fairbanks International Airport as well as Carlson Center Event Arena and Pioneer Park.

The guest rooms are well appointed and decorated with tasteful furnishings, clean and decked with comfortable beds. The windows are double glazed to keep out the roadway noise and guests reported that the showers have great water pressure.

The hotel offers guests a complimentary continental breakfast each morning, which includes a variety of dishes. Guests reported that a selection of cereals and breads, pastries and freshly made waffles alongside fruit, eggs and sausages are offered.

Best Western Plus Chena River Lodge provides a free airport transport service, however some guests found the system confusing while others reported that they were not clearly informed of how the service worked. Rather than having a hotel van, the hotel commissions particular taxi companies to transport guests to the airport transportation. Guests are advised to use only those companies or else fund the airport transfer themselves.

Various issues have been reported by guests concerning the air conditioning system. Some guests found the air conditioning to be very noisy. Other guests reported having problems with the temperature where the room was either too hot or too cold and they had difficulty changing it.

The breakfast room is a small area and some guests reported that there is not always sufficient space to accommodate for all guests. Particularly during busy periods you may need to wait for a table to become vacant.