Positive Reviews
positive:
The rooms are clean and spacious
The guest rooms at Best Western Chelmsford Inn are clean and well-appointed. Comfortable beds made up with soft linens and lots of toiletries and towels, as well as extras like a Keurig coffee maker and complimentary newspaper make for a relaxing stay.
positive:
The staff is great
The friendly, multilingual staff welcomes you with a smile and makes you feel right at home. They are happy accommodate most any request and can easily point you in the direction of restaurants, bars and entertainment venues, as well as the many popular tourist destinations that pepper this area.
positive:
There are lots of choices at breakfast
Many guests rave about the hot breakfast buffet which is fresh and delicious, They are also lots of choices on hand, including gluten-free options.
Negative Reviews
negative:
Things can get noisy
Because this hotel is set just off I 495, you can expect noise from traffic, especially at night and on the weekends. In addition, if you stay on the top floor, you may be disturbed by the sound coming form the hotel's furnaces which can be irritatingly loud.
negative:
The hotel needs TLC
This property could use an update. Stained carpeting, dim lighting, furnishings in need of repair or replacement, noisy air conditioning units and bathroom fixtures that have seen better days can certainly detract from your stay.
negative:
The Wi-Fi is spotty
The Internet connection in the guest rooms can be spotty and weak which could prove problematic if you are traveling n business or trying to use your electronic devices on demand. However, the Wi-Fi is much better in the public spaces.