Positive Reviews
positive:
Delicious breakfast.
Guests love the breakfast served at Best Western Caldwell Inn & Suites. With a range of freshly-cooked hot dishes, along with fresh fruit and yogurt, you won't go hungry, and since it's included in the room rate, it's great value for money, and you can eat as much as you want.
positive:
Spotlessly clean.
The housekeeping team seems to do a wonderful job here, with guests saying that all areas of the hotel are kept spotless and smelling fresh, which is saying something in a pet-friendly hotel. It's a pleasant, clean environment for you and your family.
positive:
Next to the freeway.
Guests rate the convenience of the location, commenting that it's easy to get to from the freeway, and that there are numerous restaurants and shops within the local area, making it great for overnight stops on a long road-trip, as well as a good base if you're here on business.
Negative Reviews
negative:
Booking issues.
Some guests have experienced problems with reservations, such as specific room requests not being honoured, or finding that not enough beds have been provided for the number of people. Problems seem to arise through third party sites, so you may want to confirm your reservation with the hotel.
negative:
Some updates needed.
While the hotel is mostly clean and well-kept, guests note that some of the furniture and décor in the rooms is a bit outdated and in need of replacing. Refurbishment would give this place a new lease of life, but you should find that things are in decent working order.
negative:
Some noise disturbance.
While the hotel is generally calm, some guests have reported disturbances such as slamming doors or loud air conditioning units which keep them awake at night. If you're a light sleeper, you may want to pack some earplugs just in case.