Hotel Best Western Petaluma Inn (Petaluma, USA)

Those who have stayed in the hotel commended the reliable Wi-Fi signal available in the public areas. This enables many guests to check on information about Petaluma online, and update their social media accounts. Additionally, the high-speed Internet also gives them the option to easily connect to their friends back home.

Best Western Petaluma Inn is conveniently located. There is a Starbucks right across for a quick coffee fix, and there are other dining establishments just within walking distance. Moreover, guests also loved that it is very accessible, so traveling to and from the hotel is an almost hassle-free experience.

The complimentary continental breakfast is really admired by most of the guests. The dishes served are varied. In addition, the presentation and the quality of food also added to the entire amazing dining experience.

Most guests found out that sound insulation is a problem in the hotel. Some guests can even hear loud footsteps from the rooms above theirs. This was very inconvenient, especially for those who were looking forward to an undisturbed rest after a long day.

Although this problem is minor, there are some guests who noted that the TV channels offered in the rooms are a bit lacking. Those guests who just want to stay inside their room and relax while watching the TV are particularly complaining about this issue.

While most staff is friendly and helpful, some are be a bit rude during some of the guests' stay. A number of guests pointed out that there were a few staffs who were not that willing to be of assistance when guests requested something.