Hotel Best Western Ontario Mills Mall (Ontario, USA)

Guests liked that Ayres Hotel served a complimentary breakfast with eggs, bacon, waffles, fruits, coffee and tea. The breakfast menu is served in generous portions that many guests said tasted good and was provided with their room rate.

Guests really enjoyed the hotel's happy hour with the free snacks like cheese and cookies, and drinks, calling it generous and fun. You can socialize and meet other guests there. Many were pleasantly surprised to find that the hotel offered the happy hour.

The hotel is located within walking distance to the Ontario Mills Mall, for shoppers who really want to hit the outlets. This means you're near the shops, food courts, cafes, movie theatre and comedy shows. The hotel is also located near the Ontario Airport.

Some visitors commented that they could hear the people next door when they flushed the toilets or slammed the doors or played music. They said that the sound proofing wasn't sufficient because they could hear lots of noise from their neighbors.

Several guests noted that the spa water was warm, instead of hot. Another guest complained that the Jacuzzi was cooler than the water in the swimming pool. They said the hotel should take actions to fix this.

Several guests complained that their Wi-Fi connection was problematic in their rooms. They said sometimes the Internet connection worked well, but suddenly, it would slow down or drop completely.