Guests said that friendly and personable staff were very forthcoming with things like directions and tips about what to see in the area. A warm greeting by front desk staff was mentioned many times by guests who wouldn't hesitate to recommend this hotel based on the great customer service.
There were no unpleasant surprises with clean and well maintained accommodation. Everything was up to standard and guests were especially pleased with the attractive decor.
Guests loved that they could walk to all major attractions. Located close to the riverfront, Mark Twain attractions and the lighthouse, guests were also able to access tourist information at the visitor center across the street.
Railroad tracks are in close proximity to Best Western Plus On the River, and a few guests complained of train whistles early in the morning. While not a problem for the majority of guests, light sleepers might want to bring ear plugs.
The indoor pool and hot tub is located next to the lobby, and some guests would have preferred a different layout. The smell of chlorine was an issue at times, and guests were inconvenienced by an awkward access to the facilities.
Since most tourist sights were in walking distance, it's easy to see why the parking lot could be full. Guests loved that parking was included in their room rate, but depending on the time of year, it could be hard to locate a space.
Yes, Best Western On the River offers 2 pool areas.
No, Best Western On the River doesn’t allow pets.
Yes, Best Western On the River provides Parking, Accessible parking for guests.
Check-in at Best Western On the River is available from: . Check-out time is by .
Best Western On the River is located in 401 North 3rd Street, 63401, Hannibal, USA.
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