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    Hotel Best Western Lanai Garden Inn & Suites (San Jose, USA)

    Hotel Best Western Lanai Garden Inn & Suites (San Jose, USA)

    About Best Western Lanai Garden Inn & Suites

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C

    Rating overview

    8.0
    trivago Rating Index® based on 2008  reviews from:
    • Hotels.com(8.2/10)
    • LocationGood  7.8 / 10
    • RoomsGood  7.8 / 10
    • ServiceVery good  8.2 / 10

    Positive Reviews

    positive:

    Central location is a highlight

    The central location of Best Western Lanai Garden Inn & Suites has been liked by most of the past guests. The property is minutes away from downtown San Jose, corporate and entertainment district. Also allows easy access to shopping malls and other tourist attractions.

    positive:

    Friendly team at work

    The friendly team at this property does a commendable job with assisting guests. Guests have expressed their gratitude towards the hospitable team, may it be reception, housekeeping or service.

    positive:

    Spacious room is ideal for travelers

    As mentioned by past guests, the large and spacious rooms at this property are ideal for couples and families traveling with little ones. There is enough storage area and room for you and your young ones to move around without bumping into things.


    Negative Reviews

    negative:

    Zero sound isolation

    As expressed by past guests, Best Western Lanai Garden Inn & Suites can do better with sound isolation in the room as some of past guests suggested that rooms facing the road side had some traffic noise coming off the street.

    negative:

    Bathroom didn't meet expectations

    As per some of the past guests, the bathrooms at this property didn't meet guest expectations when compared to the rooms. The walls are cramped and the shower doesn't seem to have any pressure. Even the towels kept in the bathroom were dirty in some instances.

    negative:

    Breakfast wasn't a treat

    While staying at this property, some of the past guests didn't enjoy the buffet breakfast as they felt it lacked variety with limited fruits and juices options. Also, the quality of food has not been appreciated by past guests.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Parking
    6. Terrace
    7. Outdoor swimming pool
    8. Non-smoking rooms
    9. 24-hour reception
    10. Snack bar
    11. Sun umbrellas
    12. Deck chairs
    13. Towels at the pool
    14. WiFi in public areas
    15. Fax/Modem access
    16. Pool
    17. Luggage storage
    18. Daily housekeeping
    19. Free WiFi
    20. Breakfast
    21. Hand sanitizer provided
    22. Temperature screening
    23. Masks provided
    24. Safe distance
    25. Response protocol
    26. Online check-in/check-out
    27. New safety protocols
    28. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Satellite TV
    8. Desk
    9. Telephone
    10. Safe
    11. Cable TV
    12. WiFi
    13. Microwave
    14. Fridge
    15. Free WiFi (rooms)
    16. Coffee machine

    Arrival / Departure

    1. Check out: 11:00

    Contact

    1575 Tully Road,  95122,  San Jose,  USA
    Telephone: +1(408)9298100 | Fax: +1(408)9298140

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