Positive Reviews
positive:
Attractive rooms
The majority of guests make positive remarks about the standard of the rooms at the Best Western Lakewinds, often describing them as nicely decorated, clean, and quiet. The included amenities appear to be well maintained and in working order.
positive:
Enjoyable breakfast and nearby dining
The free breakfast goes down well with guests. Although it is pitched as a continental breakfast, guests found that many hot choices such as Belgian waffles were also available. Guests also comment favorably about the choice and standard of dining options near the hotel.
positive:
Good value for money
Rates at this hotel are reasonable and competitive for the area, especially when you consider the selection of on-site facilities - all of which are of a good standard. Freebies such as the breakfast and on-site parking for guests offer extra value. Many guests specifically comment that this hotel offers value for money.
Negative Reviews
negative:
No lift
As this hotel doesn't have a lift, you may find yourself carrying heavy luggage up stairs if you are allocated a room above ground level. Unfortunately, few guests mention that the staff - otherwise seemingly otherwise helpful - offered any assistance with luggage.
negative:
Housekeeping appears limited
Although guests generally like the rooms and find them clean upon check-in, there does appear to be an issue with on-going housekeeping. Sheets don't seem to be changed daily. Plus, the chance of thorough Hoovering taking place seems minimal.
negative:
Beds don't suit everyone
While beds are typically a matter of personal taste, enough people mention that the beds in this hotel are hard to make you wonder whether there may be a problem. Furthermore, there are several complaints about poor quality pillows.