Positive Reviews
positive:
Kind and helpful staff
There seems to be plenty to like about this hotel, but guests are particularly complimentary about the staff. Reviews give a definite impression that the staff here is dedicated to ensuring guests feel happy and at home. Many guests feel that the great service is one of the hotel's best features.
positive:
Good selection of amenities
Whether describing their individual room or the hotel's common areas, reviews suggest that you'll find both comfort and convenience here. Highlights appear to include the breakfast, the easily accessible Wi-Fi and the pool area.
positive:
Excellent overall value
Taking everything into account, it is of little wonder that guests feel they have enjoyed good value for money here. You could certainly do a lot worse when it comes to the cost of hotels near Vancouver. Reasonable rates aside, freebies such as breakfast, newspapers and parking add value.
Negative Reviews
negative:
Poor lighting in the suites
While standard rooms don't seem to have a problem, the suites at this hotel are often described as too dark. There is only one window in each suite and the hotel openly admits that adequate lighting is a problem. It seems that research about the best lamps to use is on-going.
negative:
Occasional complaints about noise
While you probably won't find this hotel to be excessively noisy, it's worth asking for a room away from the Boulevard to avoid the associated traffic noise. A small number of guests also mention that the internal soundproofing between rooms could be better.
negative:
New beds could be needed
Although the rooms are often described in favourable terms, it does seem that at least some of the beds are due to be replaced. Guests frequently mention that they creak and are not quite as comfortable as they had hoped.