Positive Reviews
positive:
The rooms are clean and spacious
The guest rooms at Best Western Hopkinsville are really clean and spacious. Comfortable beds made up with soft linens and lots of amenities like in-room movies, desk with data ports and direct-dial phones make you feel at home.
positive:
Location, Location, Location
This hotel is located a short walk from restaurants, bars and shopping. Most of the area's most popular tourist destinations and entertainment venues are also close at hand.
positive:
The staff is welcoming
The warm, friendly staff has you at hello and is there for you during the duration of your stay. Personal attention is a hallmark of this hotel and they go out of their way to accommodate your requests. In addition, they are knowledgeable about the area and can make recommendations for local places to dine, drink and shop.
Negative Reviews
negative:
Some of he air-conditioning units are loud
The air-conditioning units in some guest rooms can be quite loud, especially during the hot summer months when they're working overtime to cool you down. If you find yourself in a room with a particularly loud unit, ask to be moved to another room.
negative:
Some guest rooms reek of second-hand smoke
Despite the fact that Best Western Hopkinsville is a smoke-free property, some of the guest rooms still retain the odor of past smokers and the smell of second-hand smoke accosts you the minute you cross the threshold. Guests found this to be particularly true on the first floor of the hotel.
negative:
The WiFi is spotty
The Wi-Fi can be slow and spotty in the guest rooms which could be problematic if you're traveling on business or want to use your devices on demand. Luckily, the Wi-Fi signal is spot- on in the public spaces.