Hotel Best Western Holiday Plaza (Richmond, USA)

Guests appreciated how this property is built along the interstate, so they didn't have to search hard to find it after getting off the appropriate exit. Many guests specifically chose to stay here because they were tired from road trips and wanted a plac

Guests were impressed by the quality of the breakfast buffet. Considering it's free, many guests said the items offered were much better than they expected, and that they thought the foods helped them get set for the day ahead.

Feedback was given to say that the hotel offers a good value and that guests thought the rates charged were fair. Many said they'd be sure to stay at this property again the next time they needed a budget hotel in the area.

Although there were comments from guests who received rooms that were clean, there were also numerous accounts of issues that were blatantly overlooked by the housekeeping staff. Some guests said trash was left in the room, there were crumbs on the floor

Guests were frustrated by how small the bathrooms are. They said it was hard to open the door all the way while standing in the bathroom, and thought the layout was very poorly designed.

Reviews often mentioned how the pool was not functioning when guests arrived. In some cases, guests said staff made it out to be a short-term problem that seems it may be more serious. If the pool is something you're really looking forward to using, it's