Hotel Best Western Galena Inn & Suites (Galena, USA)

Staff always have a smile at the Best Western Designer Inn & Suites, and they are constantly going out of their way to make sure that guests feel at home and have everything they need. They're also quick to offer upgrades if something isn't right with the original room, and will sort out any other problems without a fuss.

While the breakfasts are typical of most hotels, guests like that they come included with the room and have a selection for every kind of breakfast-eater, finding that the options available are maybe not a full meal but generally do the job until lunch.

Guests rave about the charming and unique suites on offer at the hotel, saying that the extra touches are worth the price and can make romantic getaways or just weekends away from home that much more special.

Because of the "tourist trap" area the hotel is in, some guests find that the price could be a bit lower for the amenities on offer, but most understand the limitations that have been set and find the price doesn't affect their stay overall.

Unfortunately some feel that the pool could be open a little later, so those coming home later at night can enjoy the facilities during warm weather, rather than having to wake up early to use the pool in the morning.

Some guests who stay on the lower floor of the hotel report a small amount of noise from rooms above, so any light sleepers who stay in the lower rooms might want to pack a noise machine or some earplugs just in case.