Positive Reviews
positive:
Delicious goodies await you
The pleasant staff welcomes you with bright smiles and asks about your preferences. The employees are thoughtful enough to greet you during your special day. They put greeting cards, free drinks, fresh fruits, and delectable chocolates in your room. On top of it all, the free cookies are very delicious.
positive:
Great value for money ensure a convenient stay
Best Western Fairfax offers free parking which is great for those stopping by during long drives. The front desk staff gives tips on how to explore the place without spending too much. Even the restaurants surrounding the property have affordable rates. Moreover, you get discounts if you are also a guest of George Mason University.
positive:
Peaceful and cozy environment
Despite its proximity to the highway, the hotel remains quiet at night, thanks to the thick walls. There's negligible noise from other rooms and corridors. The beds and pillows are also cozy which lets you sleep without disturbance.
Negative Reviews
negative:
Outdated furniture
Some furnishings look like they are about ten years old. The colors of some fabrics are starting to fade. The springs on some sofas start to become prominent. However, they are still sturdy, comfortable to use, and are well kept.
negative:
Weird room smells
The previous guests must have smoked a lot, leaving the rooms smelling like cigarettes and ashtrays. The guests must have forgotten to flush the toilet, leaving urine-like smells. If you encounter any of these issues, you can ask the staff to clean the rooms again and put up air fresheners.
negative:
Issues with the air conditioners
Some air conditioners have minor leaks. You can ask for extra mats to solve this problem. Others shut down automatically in the middle of the night. However, the staff is prompt in sending a technician.