Positive Reviews
positive:
Continental breakfast is varied and sumptuous
Buffet breakfast was freshly made and varied, with plenty of food options available. The foods like the eggs, bread, and various toppings served are prime and cooked well. Given the other breakfast options in town, the hotel's own is a much better deal.
positive:
Staffs respond quickly and efficiently
Not only are they friendly and accommodating, Best Western Edgewater Inn's staffs respond quickly and efficiently to all requests. You will not be disappointed of their services. Their grasp of the English language is impressive, and they can take instructions well. In addition, whatever it is you need, they are always around to help.
positive:
Peaceful rooms ensure a great sleep
The walls may not be totally soundproofed but they are solid and effective in blocking out noise. This allows guests to have a comfortable sleep any time of the day.
Negative Reviews
negative:
Some rooms need refurbishing
Some rooms are in need of refurbishing. Thus, don't agree to stay in a room with dirty marks on the walls and curtains, stained carpet, and lumpy mattresses. Remember that you paid for a decent facility.
negative:
There are various shower and bathroom issues
At times, the hot water system fluctuates from lukewarm to ice cold. Thus, don't hesitate to call a staff for assistance. In addition, some toiletries are used or missing, and some bathroom equipment isn't working. Again, you can always bring the issue to the management and request a room replacement.
negative:
Beds are quite firm or too bouncy
You might find the beds in the room disenchanting. Most of them are hard, while some of them are too bouncy. If you ever find yourself being in a room with one of these issues, you can ask for a room transfer or extra pillows.