Positive Reviews
positive:
Nice location with great tourist attractions.
Best Western Concord Inn & Suites is close to several major highways and rural routes, as well as close to several top tourist attractions including Plausawa Valley Country Club (7.3 km), Walker-Woodman House (3.6 km), and New Hampshire State House (2.6 km), among other attractions. You can easily access Lake Winnipesaukee, NH coastline, and Lower New Hampshire from the hotel.
positive:
Nice, clean hotel.
Many guests have reported being impressed by the hotel's high standards including super-clean large and airy rooms. Beds are large and very comfortable. Climate control works perfectly. The hotel allows pets (cats and dogs) into the rooms which is a big plus for pet lovers.
positive:
Fast check-ins.
Many guests have reported that check-ins are a breeze, thanks mainly to the hotel's super-efficient front desk and reception staff, as well as properly coordinated check-in procedures. The in-house staff is equally amazing, warm, and friendly.
Negative Reviews
negative:
Smoking in non-smoking rooms.
A few guests have reported that they could clearly pick up a whiff of cigarette smoke in rooms that have been designated as non-smoking rooms.
negative:
No on-site restaurants and bars.
Although Best Western Concord Inn & Suites provides a complimentary breakfast as well as coffee/tea in the lobby, the hotel lacks an on-site restaurant and bar which some guests felt was rather odd for such a fine resort. For many guests, however, this proves not to be a big problem since there is a wide selection of fine restaurants just a few minutes' walk away.
negative:
Hotel prone to overbooking.
A few guests have reported being disappointed after finding the hotel fully booked even after having reserved rooms weeks in advance.