Positive Reviews
positive:
The staff welcomes you in
The warm, knowledgeable staff at Best Western Carowinds welcomes you at check in with a smile. They are happy to accommodate most any request and are knowledgeable about the area and all it has to offer in the way of restaurants, bars, shopping and nearby tourist attractions.
positive:
A great location
This hotel is located just off I 77 so it's an easy in and out from the property. You're walking distance to several restaurants and bars and a large shopping mall and many attractions are a short drive away.
positive:
The rooms are clean and spacious
The spacious, well-appointed and clean guest rooms make you feel at home. Comfortable beds made up with soft linens and lots of extras like a work area, AM/FM clock radio and data ports are a plus.
Negative Reviews
negative:
The walls are thin
The walls and ceilings at Best Western Carowinds are thin and this can make for a noisy stay, as you can often hear the goings on in the room next door, and especially can hear the sound of footsteps above your head and voices coming from the corridors.
negative:
There are smoking rooms here
This hotel offers both non-smoking and smoking rooms. This is quite evident, because when you walk into a smoking room, the acrid, stale smell of second-hand smoke is hard to miss. If this is a problem for you, be sure to state your preference for a non-smoking room upon booking, and then again at check-in.
negative:
The WiFi is spotty
The Internet connection in the guest rooms can be slow and spotty which could be problematic if you're traveling on business or want to use your devices on demand. Luckily, the Wi-Fi in the public spaces is spot-on.