Positive Reviews
positive:
Well-soundproofed rooms ensure a great sleep
Most of the guests loved the fact that they were not inconvenienced by any noise during their entire stay at the hotel. Guests are able to enjoy a great night's sleep because of excellent room soundproofing.
positive:
Complimentary breakfast is well-prepared & fresh!
Guests appreciated the complimentary full breakfast served each day. It consists of the usual dishes served in a hotel; however, the foods are ensured to be professionally cooked and meticulously prepared, enabling guests to have a nice start to their long day.
positive:
Convenient location- hotel is very accessible
Best Western Abilene Inn & Suites is located just off the Interstate 20, making it very accessible for those guests traveling with their own cars. It is also just within walking distance to many different restaurants, allowing guests to enjoy a great dining experience during their stay in Abilene.
Negative Reviews
negative:
Some of the rooms' decor are in need of updating
While all the rooms are kept clean throughout the guests' stay, there are some guests who pointed out that the room décor are in need of updating. This isn't a really big issue, though, as everything is still fully-functional.
negative:
Issues with water supply may arise
There were some occasions wherein guests experience water shortage during their stay. This was very inconvenient, especially when guests wanted to have a nice warm bath after a busy day. This problem does not happen often, though.
negative:
Wi-Fi connection is unreliable and intermittent
Although Wi-Fi access is available for free in all areas, some guests think that the Internet signal could be so much better. It is slow and unreliable, making it a bit inconvenient for those guests who need to book their tickets and to attend to other important matters online.