Positive Reviews
positive:
Excellent on-site dining experience
Several guests have included the dining experience at this hotel in their positive reviews. Not only does this hotel offer a complimentary breakfast buffet but also offers a range of fine foods for lunch and dinner that encompass local cuisine and other flavours that guests have thoroughly enjoyed.
positive:
Scenic location to take in the surroundings
This hotel is located alongside Lake Garda, dubbed by some guests as the most beautiful in Europe, and has done well to seize the area in which it is based by offering guests stunning panoramic views of the surroundings from guest rooms as well as most public areas.
positive:
Attentive and responsive staff members
Members of staff are exceptionally polite and have made a big difference to several guests by the way they conduct themselves and always go out of their way to accommodate different guests and their individual needs.
Negative Reviews
negative:
Guests have been disappointed with rooms
Although well-appointed with some fine features, several guests have been disappointed with the rooms at this hotel. This has mainly been due to faults of the hotel management. For instance, there have been bathroom tiles missing and some of the window-panes had not been completed.
negative:
Noise travel easily to guest rooms
Reviews have made mention of the noises created by the traffic outside as well as the other guests in nearby rooms. Hotel management could possibly do more to create a more sound-proof environment and ensure that guests are not inconvenienced by the surrounding noise.
negative:
On-site spa is pricey
Some guests have been excited to enjoy a relaxing massage at the on-site spa. This, however, did not materialise as guests found the spa extremely expensive and, on top of this, guests are expected to purchase a gown and slippers in order to enter the spa.