Positive Reviews
positive:
Generous room sizes compliment resort setting.
The character of each room is unique and lovely and many guests felt comfortable in the spacious rooms. From the bed linen to the wallpaper, there has been great effort to provide a room that feels like home but still gives off a sense of charm. The Thai-inspired designs combine well with modern styles to give off the resort feel.
positive:
An oasis of leisure.
At the foot of the beach, you will be exhilarated by the calm atmosphere inside and beyond the hotel. The proximity to various sources of entertainment as well as direct access to the hotel's own private beach gives the feeling of luxury. The location maintains peace and serenity amongst the additional pampering facilities, beach activities and fitness options that the hotel provides.
positive:
Friendly personnel puts you first.
Guests have praised the staff of Bella Villa Cabana for their friendly and personable customer service. From the receptionist to the parking crew, the hospitality is of the highest standard. You will have no trouble with forming friendships with the informative and kind employees.
Negative Reviews
negative:
Pricey breakfast still satisfies.
With an almost empty restaurant around the clock, the overcharged breakfast seems undemanded. Guests were not pleased with the price of breakfast but some were content with a morning meal that will sustain until lunch.
negative:
Amenities are nothing special.
Guests complained that the promised amenities were sub-par. Some reported complimentary coffee was a small sachet and the toiletries amounted to one bottle of shower gel. Many were let down because their expectation was not met.
negative:
Broken and uncomfortable furniture.
Guests were a little disappointed to find broken furniture and chairs. Some also reported that the furniture provided is uncomfortable believing a risk for good design has surpassed comfort. However,many felt these inconveniences were trivial during their stay.