Positive Reviews
positive:
Magnificent beachfront location
The hotel's fortunate location, with rooms presenting a stunning view of the ocean, is one of the most commendable assets of the hotel according to guests. The easy access to the beach and the perfect rooms with sliding doors, where you can hear the sound of the waves and witness the amazing view of the ocean, are what make guests' stay a truly unforgettable one.
positive:
Pet friendly environment
Most guests admired the pet-friendly hotel system where they can bring their dogs with them inside their rooms. Furthermore, the management has been very considerate with the guests and the animals' welfare and condition so they provided highly accessible and comfortable rooms.
positive:
Considerate and helpful staff service
Best Western Beachfront Inn's personnel are friendly yet professional. By the time guests reached the hotel until they left the premises, the employees have demonstrated proficiency and understanding especially to some guests who were requesting for late check-out.
Negative Reviews
negative:
Uncomfortable noise within hotel premises
Most guests were disappointed with the noise coming from people at the other rooms either from the same floor or above. Loud footsteps, chatting from the hallway, and general noise from different on-going activities within the hotel can also be heard in the rooms.
negative:
Rooms lack air-conditioning system
Due to the warm weather, guests were uncomfortable with the lack of air-conditioning system within the rooms. It was hard for them to stay inside their rooms and get a good night sleep due to the absence of air-condition.
negative:
Mattresses are too firm
Some guests have issues with the quality of the beds provided in the rooms. They were too hard and firm so it was quite difficult for some guests to get a decent sleep. As a result, some guests had to sleep on a sofa, as it was softer.