Positive Reviews
positive:
Good location for shopping and leisure.
With major theme parks just a few miles away, and a multitude of malls and upmarket shopping areas nearby, there's plenty to do, whether you're with the kids or on a romantic break. Plus, the hotel neighborhood is lively, with numerous restaurants and bars to try.
positive:
Courteous, friendly staff.
You'll be warmly welcomed to Baymont Inn and Suites San Antonio Wurzbach by multilingual staff, who also have plenty of knowledge about San Antonio and its attractions to share. Guests say that overall, the staff is very friendly and polite, putting you at ease and making you feel at home.
positive:
Well-appointed rooms.
Overall, rooms are comfortable and well-appointed, with all the modern amenities you might need. Whether you want to just kick back and watch TV, or get on with some work online, you can do it all from the comfort of your room. They're well insulated too, providing a calm, quiet atmosphere.
Negative Reviews
negative:
The bathrooms leave a lot to be desired.
While the rooms are mostly well kept and clean, the same can't be said for the bathrooms. Guests complain about mold and mildew, as well as slow drainage. Where rooms have been remodeled, it seems that problems have simply been painted over, which doesn't really solve them.
negative:
The housekeeping needs improvement.
While rooms are cleaned daily, it often seems as if the housekeepers have done it absent-mindedly. Many guests report having to call down to the front desk for towels, or finding bed sheets that shouldn't have been allowed out of the laundry room. It can make for a somewhat frustrating stay.
negative:
Basic breakfast and a crowded buffet bar.
Judging by the crowds gathering around the buffet bar during the peak breakfast hours, you'd be forgiven for thinking that there was some sizzling bacon or at least inviting, fresh produce on offer. Unfortunately, you'll be joining the hordes just to try and grab a waffle or slice of toast.