Positive Reviews
positive:
Great place to stop
Guests commented that Best Western Inn I-95 Goldrock is a budget-friendly hotel that provides a quiet and comfortable place to stop especially during a long road trip. If you'd like to check out the surrounding area, downtown Rocky Mount, the Rocky Mount Sports Complex, Hot Wheels Amusement Park and the Dunn Center for The Performing Arts are all with 20-minutes' drive.
positive:
Comfortable and quiet stay
Guests described the rooms as well appointed with modern furnishings, comfortable beds, spacious and clean. The area itself is quiet, lending itself to a good nights' sleep, and a generous complimentary buffet breakfast is offered daily.
positive:
Friendly and hospitable service
The staff have been described as friendly, warm, welcoming, and often going above and beyond to ensure that guests have a comfortable and pleasant stay.
Negative Reviews
negative:
Limited eateries in the local area
While there are a few eateries in close proximity to the hotel, some guests felt that the number of restaurants and local options were too limited.
negative:
Overpriced for what is offered
Some guests described the rooms as ‘average' and that the standard of cleanliness was not high, reporting that the rooms were not thoroughly cleaned and in a few cases guests experienced a shortage of hot water. For such reasons some guests felt that the hotel was overpriced for what was offered.
negative:
Cleanliness needs attention
Housekeeping does not provide a reliable service, and various issues were reported, including stray hairs found from previous guests and dirty bathrooms where, in some cases, mold was found to be growing in the shower area.