Positive Reviews
positive:
Friendly staff makes stay comfortable
All staffs in Comfort Suites at Metro Center are professional in dealing with the needs of their guests. They are friendly and never fail to greet each guest with a warm smile. Additionally, they are also knowledgeable of the surrounding area, so don't hesitate to ask them anything.
positive:
Clean and well-maintained rooms
Each room is well maintained by the hotel's housekeeping staff. You can be assured that your room will remain spotlessly clean throughout your stay. Moreover, you may also request your room to be cleaned anytime at your convenience.
positive:
Delicious breakfast starts your day right
The breakfast served will definitely help you start your day right. Consisting of various dishes made only from the freshest ingredients, the breakfast buffet is something that you shouldn't miss. Furthermore, the service in the breakfast room is top-notch, making your dining experience exceptional.
Negative Reviews
negative:
Fitness room is not very complete
The hotel has a 24-hour fitness room available for those who wish to continue their workout routine. However, the room does not have the complete equipment for guests to have a full-body workout. This could be discouraging, especially for those who wish to stay fit during their vacation.
negative:
Slow Wi-Fi connection may be inconvenient
Free Wi-Fi access is available throughout the property. However, guests have complained that the Wi-Fi connection available may be a bit slow and unreliable. This is inconvenient, especially for those who are in constant need to go online for important matters.
negative:
Limited TV channels can be discouraging
Flat-screen TVs with cable channels are available in the rooms. However, only a limited number of channels are available. While this may be discouraging, the last thing that you would want to do when visiting Phoenix is to stay inside your room when there are many exciting activities that await.