Positive Reviews
positive:
Close to Ontario Airport.
Econo Lodge is less than three miles from Ontario International Airport, a position that makes it convenient for those arriving at or departing from the airport. Past guests looking to catch early morning flights have found the hotel to be very handy.
positive:
Pet-friendly property.
The hotel's pet-friendly policy means that travelers with dogs in tow can rest up here. This has been a major bonus for a number of guests, although not all guests approve of the surcharge added for their four-legged friend.
positive:
Pleasant and polite staff.
The majority of guests have been complimentary when it comes to the hotel staff. Many describe check-in as a quick process undertaken by a pleasant and polite member of staff.
Negative Reviews
negative:
Outdated property needs some work.
Travelers staying at Econo Lodge in Ontario, California report that the
older motel-style property is in need of some remodeling. Guests report a
string of complaints, including stained carpets, torn bedding, moldy bathrooms,
poor drainage and outdated amenities.
negative:
Some housekeeping concerns reported.
Not all guests arrive to find clean accommodations, reports suggest. A
number of guests have criticized the levels of cleanliness at the hotel,
reportedly arriving to find rooms that have not been cleaned or made-up.
Meanwhile, the hotel's common areas are said to be in need of a deep clean.
negative:
Sparse breakfast receives criticism.
The hotel offers guests a complimentary continental breakfast each morning. Unfortunately, guests report that the spread of food and drink is lacking, both in terms of variety and the amount of food available. As a result, some guests opt to seek their morning meal elsewhere.