Positive Reviews
positive:
Located in a convenient part of Omaha
Several guests have boasted about the location of this hotel in respect of several nearby attractions. With easy access to several restaurants, shopping areas and entertainment, guests are spoiled with the location of this hotel.
positive:
Decent price compared to surrounding hotels
Guests have been pleased with the price that they have paid to stay at this hotel. Especially when compared to similar hotels in the area, for what is received at this hotel, guests feel as though the price of lodging is not expensive.
positive:
Fantastic staff and customer service
Guests have mentioned that the staff at this hotel contribute considerably to making this a memorable and pleasant stay. Staff members often go out of their way to accommodate guests and go above and beyond to ensure that each guest's stay is special.
Negative Reviews
negative:
In-room features need some work
Reviews indicate that hotel management could certainly improve some of this hotel's infrastructure. Particularly in guest rooms, there are several cracks on the walls and ceilings, stains on the carpets and, in some cases, bad odors that linger in guest rooms.
negative:
Could place more emphasis on cleanliness
It has been said by several guests that hotel management could place more emphasis and priority on cleanliness at this hotel and focus on giving guests a clean, neat and tidy room for the duration of their stay at this hotel. Particularly before guests arrive into their rooms for the first time.
negative:
On-site breakfast could be better
This hotel does offer the convenience of an on-site breakfast. However, several guests feel as though the quality, as well as the quantity, of the food served could be better. Guests recommend some of the other nearby restaurants before they do the on-site dining facility.