Hotel Baymont by Wyndham Colorado Springs (Colorado Springs, USA)

Many guests say that the staff are a credit to the hotel as they're very courteous and accommodating, regularly going out of their way to be helpful. They will also happily give recommendations for restaurants in the area if asked.

Guests are quick to point out the good night's sleep they have in the beds at the hotel, saying the mattresses are great quality considering the reasonable price of the rooms, and are a big reason why they'd make a return trip.

While some say the breakfast is "standard" quality for a hotel, there is a nice variety of options even for picky eaters and everything is well-presented and well-stocked by staff, making it a nice way to start the day.

Some guests say that the indoor pool area isn't up to their standards, saying that it needs some maintenance and could do with a more thorough cleaning so that they feel better about letting their children swim in it.

A few guests point out that there is some wear and tear in the hotel rooms, and despite the beds being comfortable and the amenities provided being satisfactory, there are several things that could be updated or changed in order to make the hotel feel more inviting.

Despite the hotel being 100% smoke-free, it seems that unfortunately some don't follow that rule because guests report the lingering smell of cigarettes being apparent in some of the rooms and hallways.