Positive Reviews
positive:
Great location
Several guests mention that the nearby Mint Museum showcases objects in ceramics, glass, fiber, metal, and wood from around the globe, and love the easy access to the US National Whitewater Center, a training facility for whitewater rafting, kayaking, and canoeing. Others add that Carowinds, also easily reachable, offers thrilling rides, a harbor waterpark, interactive activities, and live entertainment.
positive:
Superb breakfast
Many guests appreciate the breakfast of waffles, grits, and cinnamon rolls, and say that the muffins taste freshly-baked. Others add that there is a wide variety for fruits and juices available, and appreciate that the coffee pot is replenished regularly.
positive:
Friendly and attentive staff
Several guests comment that the front desk staff is attentive, and appreciate the warm welcome of the manager. Others add that the business center staff readily helps guests print documents and access the wired high-speed Internet in the computer room, and say that housekeeping is always available.
Negative Reviews
negative:
Noisy atmosphere
Some guests say that there is a freeway nearby, and the sound of traffic is audible in the rooms. Others add that there is considerable noise from children running in the hallways, and note that the lounge area is crowded and noisy.
negative:
Rooms are small
A handful of guests comment that the rooms are small, and the bathrooms feel cramped. Others add that the work desks are narrow, and say that there is limited space for wardrobe and luggage storage.
negative:
Air-conditioning is not effective
Some guests say that the air-conditioning in the hallways, lounge, and lobby is not effective, and note that it can get stuffy in the summer months. Others add that the room air-conditioning units don’t work smoothly, and mention that there is considerable noise, and the climate control settings are locked.