Positive Reviews
positive:
Friendly Hotel Staff
The staff at this hotel are polite, professional, and accommodating. They offer efficient service and are extremely attentive to guests' needs. They work hard and are available when needed, whether it be to get more towels or offer directions or recommendations. Nothing is too much trouble.
positive:
Central Battle Creek Location
This hotel is located just one block west of downtown Battle Creek, also known as the Cereal City as it is home to the headquarters for Kellogg's. There are great dining options nearby like Arcadia Brewery and The Griffin, as well as shopping. This hotel is also convenient for the Linear Trail and the Amtrak train station.
positive:
Comfortable Accommodations
Rooms offer basic accommodations, yet they are spacious and feature comfy beds for a restful night's sleep. Free Internet is provided, and some rooms offer Jacuzzi tubs which guests love.
Negative Reviews
negative:
Hotel Noise Issues
This hotel is very near to the road and guests say you can hear the traffic pass by. You can also hear noise from other guests at the pool and in the parking lot. If you're in a room near the stairs or exit doors, you're likely to hear a lot of doors slamming as well. You may want to bring a pair of earplugs to help block out the noise.
negative:
Hotel Needs Updating
This hotel is a bit dated and a few updates here and there would go a long way toward making things nicer. A refurbishment to help get rid of nasty odors like mold and smoke is desperately needed, as guests say you can smell cigarette smoke throughout the hotel.
negative:
Bathrooms on the Small Side
Guests say the bathrooms are quite small, as the door nearly hits the toilet when you try to close it. There isn't enough room to change clothes in it either.