Hotel Bay Leaf Cottages & Bistro (Lincolnville, USA)

Although there may only be a small staff on-hand at Bay Leaf Cottages & Bistro, guests reported that each and every one of them goes above and beyond the call of duty to ensure guests are comfortable. All staff members are very knowledgeable about the area and have no problem sharing that knowledge with guests, they take time out of their busy days to chat with guests and get to know them and any issues that arise are taken care of. .

Guests reported that this hotel is beautiful inside and out and is surrounded by well-maintained grounds and serene natural beauty. Despite its seemingly remote location, many attractions and services are easily accessible. .

The guest rooms are cleaned frequently and to a high standard and guests reported that the rooms are very comfortable with firm beds, a perfect room temperature and cozy furnishings. Also reported was a well-equipped kitchenette and Wi-Fi that always works.

Guests reported that some staff members at Bay Leaf Cottages & Bistro are unfriendly and seem uncaring towards guests. There have been reports of staff members becoming curt with guests who make complaints, who rush guests out of their room before check-out time and who are unapologetic when things go wrong. .

The guest rooms at this hotel are quite small with uncomfortable beds and furnishings. Guests also reported items left in the rooms by previous guests, malfunctioning appliances, a lack of air conditioning and closet space and no sinks in the kitchenettes. .

Guests reported that the area around the hotel is noisy because it's located close to a highway and many of the attractions are not within walking distance like guests are lead to believe. .