Positive Reviews
positive:
Very clean hotel
Many happy guests made note of the high hygienic standards in this hotel. From the moment they walked into their rooms until checkout, they felt completely assured that the cleaning staff was taking care of all of the rooms. Common areas, even the stairwells, were kept to high standards as well.
positive:
Utah hospitality
Utah is known for its hospitality, but many reviewers made special mention of the Best Western staff. From reservation issues to special requests, management was professional and accommodating to many guests. The breakfast staff also earned note for keeping the dining area clean and well stocked.
positive:
Kiddie pool was a hit
Families loved the kiddie pool. Many reviewers reported that their young children - or grandchildren - loved the pool, and it provided hours of easy entertainment for them. And, at just a foot in depth, it was very safe for the little ones.
Negative Reviews
negative:
Thin walls and loud halls
Disappointed guests mentioned that, perhaps due to the hotel's age, rooms were very loud during nighttime hours. The walls simply did not do much to keep sound out, leaving many to wonder how anyone might sleep well in the motel.
negative:
Smoking rooms
Some unhappy guests took issue with the presence of smoking rooms on the property. Apparently some booking websites list is as a smoke-free environment. Thus, some guests were surprised to find that they were put in a smoking room, which made it difficult to breathe easy.
negative:
Lactose-heavy breakfast
Guests with a lactose intolerance may have issues with breakfast. According to negative reviews, the full breakfast is largely comprised of dairy options, meaning that eaters with certain needs were kept from enjoying their meals to the fullest extent.