Positive Reviews
positive:
Walk to downtown attractions
From the hotel, you're right in the middle of Mexico City's historic area. You're a short stroll down Juarez from the Polanco and Santa Fe business district, dozens of museums, monuments, as well as dining and nightlife befitting the cultural capitol of Mexico. .
positive:
Delicious meals onsite
If you're looking for a great meal but don't feel like leaving the hotel, you're in luck. The Krystal Grand Reforma Uno Mexico City offers plenty of options. Café Miro serves up high end International and Mexican cuisine. You can also snack on delicious paella and other light fare at the hotel's specialty restaurant and lobby bar. .
positive:
Spacious and comfortable rooms
The hotel offers a gorgeous lobby and newly refurbished rooms which are perfect for enterprising business persons or tourists. Freshly updated, the rooms are crisp and cozy, yet very comfortable and smartly decorated with a host of useful amenities. .
Negative Reviews
negative:
Troubles with booking and check-outs
While most guests haven't had any problems with their room setup or departure, some visitors had issues when booking joint rooms from external sites or being moved to different rooms than they requested. Others guests noted a limited staff at the front desk which led to check-out procedures that took extra time. .
negative:
Sluggish elevator
Generally speaking, guests have enjoyed their experiences at the Krystal Grand Reforma Uno Mexico City. However, some have noted problems with the elevator. Although the premises have been remodeled, prior visitors felt the elevator was slow, and had occasional break downs which led to delays in service.
negative:
Internet connection spotty
The hotel does provide its visitors with complimentary web access. Unfortunately, some guests had trouble with the signal strength being weak and not allowing for a consistent connection. If you require a steady connection, you may wish to head to the hotel business center. .