Positive Reviews
positive:
An exciting and centralised location.
The Bocagrande area is lined with the city's scenic boardwalks and beach sections, making it the perfect place to enjoy the Colombian sun and take in the region's beauty. Inland, however, are Cartagena's historical central attractions and commercial zones, which feature upscale dining and shopping.
positive:
Service with a smile.
The staff members at this hotel do a fantastic job of attending to your needs. The bar staff is friendly and knowledgeable, the tourism desk can tell you all about the city or its excursions, and the reception area can handle any booking issues in a timely manner.
positive:
Numerous breakfast options.
The dining area offers a selection of cooked entrees for breakfast, all of which are included in your reservation cost. You can also order upgraded selections for a surcharge. The meals are homemade, satisfying, and sure to suit your dietary preferences.
Negative Reviews
negative:
No hot water.
The property has no hot water available for showering. Fortunately, the regional temperature is usually high enough to make a cool shower feel refreshing. The warm water at the beaches and pools is also generally enough to compensate.
negative:
Faulty Wi-Fi network.
The Wi-Fi network doesn't have enough speed or stability to match the hotel's overall quality. You can use it for simple purposes, such as web browsing or sending messages, but you won't be able to effectively stream media or use voice-based communication methods.
negative:
Limited appliance inclusion.
Guest rooms feature a refrigerator and several other crucial appliances, but they're lacking some of the more common cooking or heating devices, as well as a mini-bar and other upscale implements. There simply aren't enough appliances for full self-sufficiency.