Hotel Baan Boa Resort (Patong Beach, Thailand)

Guests mention that the breakfast service at this property offers a lot of choices and plenty of food. They state that there is always something for everyone to eat and the hotel also provides a fresh coffee and tea service.

Guests state that the location of this property is very convenient. There is the beach just steps away from the hotel and there are many shops, restaurants and bars nearby. The location of this hotel is near the beach but in a place that isn't that noisy.

Guests mention that the staff at this hotel is very good. They state that they are very friendly and kind and will go out of their way to help you if you need any help. They also offer ideas on where to go and what to do in the local area.

Guests report that there is not a lift at this hotel. They state that the stairs are steep and they mention that those with mobility issues or those travelling with young children might want to choose a different hotel. These guests were disappointed that they had to climb so many stairs with their bags.

Guests mention that the beds are very lumpy and hard. Guests experience back problems after lying on the beds and they did not get a good nights' sleep. They feel as though the hotel needs a makeover when it comes down to the room furnishings.

Guests report that the air-conditioning units at this hotel are very loud and rowdy. They kept guests up all night and did not cool the room enough. The airflow is poor and guests felt as though the hotel should invest in some new air-conditioning units.