Positive Reviews
positive:
Excellent location
Guests have praised the convenience that the location of the hotel offers, as it is near the city centre - which is great for shopping - and other entertainment attractions such as the well-known Bellecour Square, one of the largest squares in Europe and the third largest in France. It is also close to public transportation services as well as the Lyon Perrache Station.
positive:
Friendly and helpful staff
The staff at the hotel were found to be particularly accommodating and professional by numerous guests, who appreciated the staff's eagerness to assist them. Moreover, some of the visitors found the staff's dining and sight-seeing suggestions to be quite helpful.
positive:
Good value for money
Reviewers noted that the hotel was not as expensive as they would have expected it to be, considering the establishment's close location to the city centre of Lyon and access to public transport. This particular point was a common highlight amongst the guests, some recommending the hotel for this very reason.
Negative Reviews
negative:
Breakfast can be improved
Concerning the breakfast offered by the hotel, visitors were not pleased by the selection of food that the menu provided. Some reviewers pointed out that although a buffet breakfast would have been better, the breakfast was acceptable for the level of the hotel.
negative:
No air-conditioning
The lack of air-conditioning within the hotel and the rooms was also criticized by some of the guests.
negative:
Slightly run-down
Several guests also remarked on the slightly out-dated appearance of the hotel and some felt that the furniture needed to be upgraded. A few guests also mentioned that some of the rooms were not well-kept, had small showers and offered average amenities.