Positive Reviews
positive:
Quiet, central location
The hotel is located in the heart of Albury on the quiet end of the main street. A choice of cafes, restaurants, shops and bars as well as a supermarket are a few minutes' walk away. Other attractions including the botanical gardens, the Murray River, art galleries and museums are also within easy walking distance.
positive:
Stylish, modern rooms
Guests described this refurbished hotel as being stylish, modern and funky in it's choice of decor and furnishings. The rooms are clean, well presented and offer all the necessary amenities for a comfortable stay, including a coffee machine with complimentary milk and coffee.
positive:
Friendly staff and welcoming atmosphere
The staff are friendly and helpful and both they and the ambiance of the hotel have been described as welcoming. The hotel also offers a trendy bar which features live music.
Negative Reviews
negative:
Noisy neighbours
Although the hotel is located in a quiet part of the street, the hotel itself has poor sound proofing and guests reported that they were disturbed by the sound of neighbouring guests who were being noisy. For a quieter night, it's also recommend that you request a room away from the elevators to avoid being disturbed by people coming and going.
negative:
Room service is not as advertised
Guests reported that you can order room service, however the food will not be delivered to your room and instead you are required to go downstairs and pick it up yourself.
negative:
In-room inconveniences
Although all rooms are air conditioned, guests reported that it does not work well at all times. The rooms can get hot and stuff at times, especially in the warmer months, despite the air conditioning being turned on. Other guests reported experiencing a shortage of hot water in the shower.