About Hotel Astoria
Hotel Astoria is a small, elegant property which benefits from a rejuvenating wellness centre and spacious rooms. The hotel is situated in the charming village of Zermatt, which is at the base of the renowned Matterhorn.
Along with a refreshing shower in the private bathroom, each cosy room at Hotel Astoria is equipped with a safety box, hairdryer, radio and satellite TV.
The modern wellness area features a relaxing steam bath and sauna. For those requiring access to the internet, Wi-Fi is free to use in every area of the hotel.
An extensive breakfast buffet, which comprises items such as bacon, scrambled eggs, croissants, cheeses, fresh fruit, hot chocolate and coffee/tea, is served up each morning. The on-site bar also provides a place to unwind with a drink after a day of skiing.
Matterhorn Museum - Zermatlantis is a short four-minute stroll from the property. Gornergrat Bahn is a ten-minute walk, as is the Zermatt ZBAG-lz gondola lift.
Positive Reviews
positive:
Great value accommodation for expensive Zermatt.
Even though it is a four star hotel, Astoria is remarkably good value for money. This becomes even more apparent when comparing the room rates of nearby hotels, and furthermore when you consider how expensive Zermatt is in general.
positive:
Large rooms, outdoor balconies and lovely views.
You'll enjoy plenty of space while staying here, most rooms are spacious and uncluttered. The balconies looking out over the streets and surrounding mountains are the perfect place to enjoy some fresh mountain air and watch the world go by.
positive:
Perfect hospitality from the hotel staff here.
The customer service from the staff here really cannot be faulted, they are very friendly and you're sure to feel like a valued customer. Requests are dealt with promptly and with a smile.
Negative Reviews
negative:
In a part of town with noisy nightlife.
There's a pub and a disco directly below this hotel, so if you like to party every night that's great. However, if you like to sleep before midnight most nights you could run into trouble, so pack earplugs or consider another hotel.
negative:
The old fashioned bathrooms need to be updated.
Some of the bathrooms here are horrible shades of dark green, with garish plastic shower curtains and worn out fittings. All of these need to be renovated and brought up to the level of the rest of the hotel.
negative:
The free Wi-Fi at this place is a bit weak.
One area that Astoria does not excel in is providing an adequate internet connection. Simply put, the free Wi-Fi is rubbish, so don't expect to be streaming your favourite movies and TV shows.