Hotel Arts (Calgary, Canada)

Most guests have found the hotel's downtown location to be very convenient, as it is within walking distance of the Saddledome, the Calgary Tower, and numerous bars and restaurants. The location also makes the rest of the city easily accessible via the CTrain light rail system.

Guests have enjoyed the fact that the hotel is well decorated and looks very modern. This gives the hotel a hip, chic vibe that guests have liked while staying there. Common areas are also decorated with works of art, which is something that guests have appreciated.

Many guests have commented on the hotel's staff, saying that they are very friendly and work hard to ensure that you are enjoying your stay. The staff is easily accessible, as well, so you can always have your problems taken care of.

Past guests have been disappointed by the rooms at this hotel not having refrigerators. This was inconvenient for guests who wished to keep their drinks or food cold while staying at this property.

Numerous guests have complained that the hallway on the second floor has a set of stairs that cannot be by-passed. This led to guests having to carry their luggage up and down these stairs, despite the fact that the hotel has an elevator.

There have been complaints about the hotel's room service being overpriced for lacklustre options. Hidden fees are also present, which was a surprised to guests who used the service.