Positive Reviews
positive:
Centrally located in Melbourne's city centre
The apartments are centrally located within Melbourne's city centre and the free tram zone. The closest tram stop is directly outside and the cafes and restaurants in the city centre, including those on the popular Degraves Street, are within walking di
positive:
Spacious and modern rooms
Guests found the rooms to be spacious and offered all the conveniences of home including a well equipped kitchen with a stovetop, toaster, microwave and dishwasher, as well as an entertainment system.
positive:
Professional customer service
The staff who are available to provide assistance and answer questions over the telephone, have been described as professional, helpful, friendly and customer oriented.
Negative Reviews
negative:
Noisy due to nearby train lines
The apartments are close to a busy train line and some of the apartments are vulnerable to noise pollution, particularly those facing the Yarra River as they also overlook the train tracks. Guests reported being disturbed by the trains passing by in the n
negative:
Missing internal walls
While the apartments are advertised as having separate bedroom and lounge spaces, this description is a little misleading. Some of the apartments do not have internal walls, and instead the bedroom and other areas are separated by a panelled curtains. T
negative:
Housekeeping needs improving
Though guests understood that a limited housekeeping service is offered, they expected the apartments would be clean on arrival. This was not always the case, and guests reported finding the walls and doors dirty, floors unvacuumed and both the bathroom