Positive Reviews
positive:
Exceptional service and food provided by staff.
Guests gave high praise to the hotel staff for their excellent level of service, friendliness, and professionalism. Many also spoke very highly of the food and drinks served at the restaurant and bar, especially the tasty and plentiful breakfast.
positive:
Good value for a location near Duluth.
The hotel is situated in a calm and quiet location away from the hustle and bustle of the city, but is still a short drive from Duluth and its many popular attractions. Visitors also enjoyed the many local shops and eateries nearby.
positive:
Comfortable rooms and quality amenities.
Reviewers spoke highly of the spacious, clean, and cozy suites, with many specifically citing the large and comfortable beds. Others praised the excellent amenities of the hotel, from the clean and warm indoor pool area to the warm and quiet atmosphere of the building itself.
Negative Reviews
negative:
Beds may be too hard for some.
Although many guests found the beds to be comfortable, a few noted that they are a bit hard for those who prefer a softer mattress. However, the quality of the beds is good and this was not cited as a major concern.
negative:
Poor views in rooms at the back of the building.
The rooms at the back of the building overlook other structures in the immediate vicinity, providing a lackluster view of the surrounding area. A number of visitors were annoyed that their suites did not give a great view and recommended requesting a room at the front of the hotel.
negative:
No elevator may pose accessibility problems.
A lack of any elevators on-site may present problems for people with limited mobility. However, a few reviewers reported that the staff was very accommodating in setting up first-floor rooms for those who needed extra accessibility.