Positive Reviews
positive:
Pleasant and Polite Staff
Even those guests who may not have the best experience seem to agree that the staff is extremely friendly and warm. Others commented that the staff is extremely trustworthy and even returned lost items that they found in the room after their departure.
positive:
Clean and Comfortable Budget Stay
Most visitors understand this is an economical hotel, still they mentioned that the rooms were clean and comfortable. Even other areas of the hotel, such as the pool, all seem to be well maintained and cleanly.
positive:
Many Happy Returns
Guests remarked that with the amenities the hotel provides, and the price they paid, they would return here again for future visits to the Duluth area. Furthermore, it's close to the city without being too close, which makes it a great getaway on a budget.
Negative Reviews
negative:
Lack of an Elevator
The hotel has three floors and no elevator, so you may want to make plans in advance to stay at a room on the lower levels. The stairs-only hotel became an issue for some visitors who have mobility issues.
negative:
Breakfast Nothing to Rave About
Guests commented that the breakfast served was adequate to mediocre. Others suggest going to a restaurant off-site for a meal. Furthermore, some mentioned that the breakfast room was very small and didn't offer enough seating for the hotel capacity.
negative:
Noise Can Be a Factor
Guests mentioned that they could hear their neighbors on either side, but particularly people who were above them. Even guests who stayed near the ice machine said that the commotion sounded like it was coming from inside the room. If you plan on getting rest, bring your earplugs according to some guests.