Hotel America's Best Inn - Birmingham-Homewood (Birmingham, USA)

Past guest reviews hint that rude front desk service was once the norm at this budget property. Thankfully, things seem to be improving. While there are still some recent reports of surly staff, there also seems to be one particular member of the reception team who is more than willing to go the extra mile in terms of guest assistance. This helped redeem a number of stays.

Located just off of I-65, many found the location of this hotel to be great. It not only offered easy connections into downtown Birmingham, but also made travel to other regional cities a snap.

A number noted that the property's grounds are kept nice and tidy. Many were very complimentary of the hotel's sparkling pool area.

A number of guests felt that this property was misrepresented by its online photos, which seemed to hint at a more modern ambience. Many felt that this was misleading and even dishonest as, overall, guests were dismayed to find that this hotel was rather dated.

Sadly, there were many reports here of downright dirty rooms. The bathrooms were a particular issue and many reporting that their rooms had not been cleaned after use by previous guests. Dirty toilets and hair were problematic and there were also reports of bugs, with some spotting roaches. A number were also dismayed to find the carpets heavily stained.

Despite its convenient location, for some, it provided no respite from local traffic. Some guests found that they had to plan their journeys carefully so as to avoid being caught in a jam.