Hotel Alba (Monte Gordo, Portugal)

The reception of the hotel is said to have been friendly and helpful. They spoke very good English and greeted guests nicely even though they were late for check-in. They did not have a particular problem with the reception who took the time to listen to guests.

The town is small and attracts many tourists, but the hotel is a couple minutes' walk from the white sandy beaches that seem to continue. The beach and the town are attractive since there are always places to go and eat or drink and just enjoy the beach.

Guests enjoyed the private balconies that came with their accommodations. They were able to sit and enjoy the scenery and peacefulness of the balconies. It was nice to have one's own space outside where one can enjoy their cooked meals or a drink.

The cleaning policy of the hotel left much to be desired for some guests. They saw dust, hairs from previous occupants and the bathrooms were not cleaned properly. Even if they complained, nothing was done to resolve the issue. Sometimes housekeeping would not come in until late or not at all.

The basic amenities offered in the apartments was a bit odd for some guests looking to cook their own meals in the kitchens. They found no cutlery and the towels or bedsheets were not changed on a daily basis. Guests should not have to worry about not having basic utensils to cook their meals.

Some guests were disappointed with the breakfast items offered in the morning. They felt the item number was not varied enough, and that the items that were offered were not fresh or appetizing. For instance, the area is known for their oranges and there was no fresh orange juice to drink.